Managing a short-term rental is a big job, so we have structured Stay Today’s Miami and South Florida property management services around four specialized support teams rather than a single overworked manager. Owners benefit from one trusted partner for guest relations, administration and compliance, owner communication, and revenue management, with 24 hour availability and complete transparency.
It is the hands-on property owner support that makes our full service Airbnb and vacation rental management feel effortless, allowing you to maintain ownership and control while we handle the day-to-day operations.
Our Dedicated Property Management Support Teams
We've organized our services into specialized teams for better efficiency and faster follow-up, so owners and guests always reach the right people.
Guest Support Team
Handles every guest matter from the first inquiry to check-out. Available 24/7 and multilingual, the team protects your reviews by resolving issues fast.
Admin Support Team
Manages backend operations and government compliance, including building access, security deposits, platform issues, and documentation, ensuring that nothing slips through the cracks.
Owner Support Team
Your direct line for host matters: owner stays, monthly statements, and renewing permits and licensing. One point of contact who knows your property.
Revenue Support Team
Drives revenue management for your Miami property, setting correct pricing throughout the year using algorithms and manual adjustments, and pricing each channel such as Airbnb versus Booking.com differently to maximize income.
How Owner Support Works at Stay Today
Onboarding pairs you with each team and the Owner Portal App. From there, everything runs without you chasing it.
1. Onboard & Connect
We set up your listing, teams and the Owner Portal App so you can see bookings, payouts and your calendar in real time.
2. We Run the Day-to-Day
Guest issues are handled in real time, compliance is kept current, and your property stays guest-ready around the clock.
3. Get Paid On Time
You receive a clear monthly statement and payout before the 14th of every month, with no need to chase payments.
Why Miami Owners Trust Stay Today
Four specialized teams instead of one stretched manager.
- 24/7, multilingual guest coverage
- Transparent monthly statements & on-time payouts
- Licensing & compliance kept current for you
- Dynamic, channel-by-channel pricing for maximum income
- Local Miami & South Florida expertise
Property Owner Support FAQs
Monthly statements with all reservations and payout details are sent before the 14th of each month for the previous month, and payouts are made before the 14th as well.
Absolutely. You can book your own owner stay through the Owner Portal App any time the calendar is free.
Our Owner and Admin Support Teams keep your Miami-Dade certificate of use, business tax receipt and state vacation-rental license current and handle renewals for you.
The Revenue Support Team uses dynamic pricing with algorithms and manual review of local demand, and sets pricing for each channel separately to maximize your earnings.
Yes. Our multilingual Guest Support Team is available around the clock so guest issues are resolved immediately, day or night.
Ready to start?
Lets get in touch with our Management Team to get started on making the management of your Miami rental property a breeze.