Cleaning services are always covered by the guest and only paid by the owner if they stay at the property. Stay Today handles the general maintenance of the property, which is also paid for by the owner. However, if any damage is caused by guests or a Stay Today staff member, resulting in maintenance needs, the cost will be covered by Stay Today.

To ensure our guests experience exceptional standards of cleanliness and maintenance, we collaborate with trusted outside partners who share our commitment to excellence. We outsource regular cleaning tasks to ensure every corner of our properties is immaculately clean, and delegate specialized maintenance tasks to carefully selected third-party providers who possess the necessary skills and expertise. Our partners undergo rigorous vetting to ensure their reliability, and we work closely with them to ensure a seamless guest experience. When you work with us, you can be confident that every detail has been taken care of by our dedicated team and trusted partners.